Customer Case Studies
Alegent Health
November 16, 2009
Comprised of 9 acute care hospitals, over 100 sites of care that employ 9,000 employees and 1,300 staff physicians, Alegent Health was ranked #1 in the U.S. in 2008 for quality/patient satisfaction according to Network for Regional Healthcare Improvement (NRHI). In order to comply with security and compliance requirements while delivering the highest standard of care, Alegent Health chose the Courion Access Assurance Suite to manage Role-Based Access Control which improved the process of defining, applying and provisioning required access, resulting in streamlined business operations through automation and optimized governance processes.
Auto Parts Manufacturer
August 31, 2009
This leading global auto parts manufacturer implemented PasswordCourier for self-service password reset and AccountCourier for automated user provisioning, both of which have significantly improved productivity and operational efficiency for the company. Driven by a hard deadline to launch operations separate from their previous parent company, this company achieved go-live status in less than 6 months across a variety of key enterprise applications including Microsoft Active Directory, Lotus Notes, SAP HCM and Financials, and a variety of homegrown applications.
Brookdale Senior Living
April 13, 2009
Brookdale Senior Living embarked on an aggressive growth strategy that including adding more than 7,000 users to their enterprise. By implementing the Courion Suite, Brookdale was able to strengthen password security practices, automate user provisioning for new employees and employee changes, improve HIPAA compliance, and reduce their SOX compliance reporting efforts – while ultimately reducing IT costs by more than $150,000.
Children's Hospital Boston
February 5, 2009
Children’s Hospital Boston has achieved measurable business results from the Courion Enterprise Provisioning Suite solution including significant cost savings, improved internal service levels and user self-service, all while maintaining appropriate user access and demonstrating HIPAA compliance.
Consumer and Commercial Bank
March 16, 2009
This Courion customer implemented role-based provisioning and compliance and achieved go-live status in five months from the start of implementation. They have streamlined onboarding and off-boarding of employees in conjunction with compliance policy, and have been recognized by their auditors for adherence to their process. The productivity improvements to both internal operations and audit processes have delivered exceptional value to the organization.
Diagnostics Company
August 30, 2009
Since implementing the Courion Enterprise Provisioning Suite, this customer has reduced password-related help desk calls by approximately 1,500 calls per month and improved security by automatically enforcing centralized password strength policies. They have been able to enforce access policy across the multitude of systems that comprise its infrastructure, while ensuring that data is secure and protected in compliance with business policy. They have also significantly reduced their security risk by identifying and disabling orphan accounts.
First Data Corporation
October 5, 2009
This IDC Case Study discusses the results of an interview with First Data, one of the world's leading providers of electronic commerce and payment solutions for merchants, financial institutions, and card issuers. The global organization has operations in 36 countries which serve over 5.3 million merchant locations and more than 2,000 card issuers and their customers. This case study examines how First Data has implemented the Courion Access Assurance Suite to strengthen security and achieve compliance.
Global Manufacturing Company
March 25, 2009
This Courion customer has more than 150,000 employees and an extended partner and vendor network of more than 375,000 resetting passwords with PasswordCourier. They have reduced calls to the help desk by 32% and achieved costs savings exceeding $160,000 per year. Additionally, they have enforced stronger passwords in conjunction with policy without decreasing password reset frequency. This is a great case study of improved efficiency and productivity, policy enforcement and hard cost savings.
Moffitt Cancer Center
February 5, 2009
H. Lee Moffitt Cancer Center and Research Institute combined the power of enterprise single sign-on from Imprivata with the Courion Enterprise Provisioning Suite solution to reduce IT support costs, increase user productivity, and more easily grant, revoke and modify user access - all of which has resulted in higher user satisfaction levels and improved patient care.
NV Energy
September 11, 2009
NV Energy provides electricity to 2.4 million citizens throughout Nevada and northeastern California, as well as more than 40 million tourists annually. They have implemented Courion solutions to improve operational efficiency and transparency, strengthen security and improve compliance. They are in production with self-service password reset and synchronization, password policy acceptance and user provisioning. They are in the process of implementing RoleCourier and ComplianceCourier to further automate processes associated with access governance and compliance.
People's United Bank
February 19, 2009
People’s United Bank is the largest regional banking organization headquartered in New England, comprised of seven banks with more than 300 branches and more than $21 billion in assets. With rapid expansion through acquisition and organic growth, the bank needed to maintain strict adherence to federal guidelines and internal business polices. By implementing the Courion Access Assurance Suite, the bank has improved operational efficiencies, streamlined processes, reduced risk and centralized security administration.
Sharp HealthCare
February 18, 2009
Sharp Healthcare implemented the Courion Enterprise Provisioning Suite solution to meet ongoing challenges associated with application access, simplify the complexities of access verification, and embed compliance requirements in to business processes – minimizing audit costs, reducing security risk and demonstrating HIPAA compliance.
SunTrust Banks Inc.
February 18, 2009
SunTrust Banks leveraged the Courion Enterprise Provisioning Suite solution to streamline user provisioning during periods of organizational growth and change. By defining roles for 70% of the company, SunTrust was able to improve service levels, reduce operational costs, and achieve capital ROI in 6 months.
Utilities Company
February 18, 2009
A U.S. regional energy services and delivery company selected the Courion Enterprise Provisioning Suite solution to address provisioning, compliance and role management needs for more than 5,000 IT users across 5 companies in 4 states. Read how in less than 6 months, the company went live with thirty templates for automated provisioning and application access and continues to realize the benefits of their implementation across multiple business unit and enterprise systems.
WellSpan Health
February 18, 2009
WellSpan Health automated user provisioning and implemented self-service password management with the Courion Enterprise Provisioning Suite solution to provide application access for key healthcare applications such as Cerner Millennium, Eclipsys, and GE Healthcare, resulting in compliance verification, reduced costs and improved user satisfaction.